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Tuned Global Said It Was ‘Relaunching’ WAW MUZIK for Orange in 2021. France’s Own Registry Shows a Company That Had Been Losing Money Since 2017.

In November 2021, an Australian B2B streaming-technology firm called Tuned Global announced it was powering the “relaunch” of a West African music app called WAW MUZIK, with the Ivorian operations of the French telecom group Orange handling distribution and billing. Four trade outlets carried some version of the same announcement in the following days. None of them, and nothing on WAW MUZIK’s own public face, mentioned that the app’s legal owner is a French company that had already existed for close to five years and was losing money.

That fact comes from France’s official company registry, not from a press release. It changes nothing about whether WAW MUZIK’s deal with Tuned Global and Orange is real: it is, and it is well documented. What it changes is the picture of who is actually behind an app that every piece of coverage checked for this record describes as West African, Ivorian, or an “African alternative” to international streaming services.

What the November 2021 announcement actually covers#

Tuned Global’s own company blog, published on 30 November 2021, said the firm would power a relaunch of WAW MUZIK by supplying its streaming-service APIs and managing the technical supply chain for new releases. WAW MUZIK’s own front-end app would connect to that backend. The announcement, repeated with near-identical quotes in trade coverage from Music Business Worldwide, Digital Music News and Music Ally over the following two days, named WAW MUZIK’s chief executive, Jean-Philippe Audoli, and Tuned Global’s managing director, Con Raso, and stated a combined catalogue of more than 14 million tracks supplied by labels and distributors including Universal Music Group, Believe, Idol and Keyzit.

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Separately, the announcement and the coverage around it describe Orange Cote d’Ivoire as the network and billing partner: WAW MUZIK had already been made available to Orange subscribers from August 2021, with the subscription paid for through Orange’s mobile-money and airtime rails rather than a card or bank transfer. That is the structure of a technology-and-distribution partnership, not an acquisition. No party’s recording copyrights, publishing rights or company shares change hands in any document this desk could find.

The official public launch, as distinct from the November 2021 “relaunch” announcement, happened later still: an event in Abidjan on 28 June 2022, by which point coverage of the app already described it as reachable through MTN and Moov as well as Orange. Whatever exclusivity the original Orange partnership carried, if any was ever stated, had not survived to the public launch seven months later.

What the registry adds that the announcement did not#

WAW MUZIK’s own website carries a standard French legal notice, the kind every company registered in France is required to publish. It names the operating entity as a societe par actions simplifiee, gives a Paris registered address, states a RCS Paris registration number, and names Jean-Philippe Audoli as the company’s president. That notice is easy to miss, and nothing in the trade coverage of the Tuned Global deal mentions it.

Checking that registration number against France’s official business-registry data, the kind of regulatory document this desk treats as the strongest category of source available, confirms the company is real, active, and was created on 5 January 2017. That is close to five years before the “relaunch” that framed WAW MUZIK, in effect, as a new entrant. The registry’s most recently disclosed financial year, 2020, shows the company booking 135,000 euros in revenue against a net loss of 430,004 euros, a loss more than three times its revenue for that year.

None of this is damning, and it does not undercut the substance of the Tuned Global or Orange partnerships, both of which are well sourced from the companies’ own statements. But it reframes the “relaunch” framing itself: this was not a fresh startup finding its feet with backing from a tech vendor and a telco. It was an already-established, already-loss-making French company getting new backend infrastructure and a telco billing rail for a product built around a specific West African market.

The same unanswered question this desk has seen before#

There is a second gap in this record that will look familiar to anyone who has followed how major-label catalogue reaches African streaming apps through Tuned Global specifically. The November 2021 announcement states that WAW MUZIK’s catalogue includes content from Universal Music Group, Believe, Idol and Keyzit. It does not say whether WAW MUZIK itself holds a direct licence with any of those labels and distributors, or whether that content arrives already licensed through an arrangement Tuned Global holds at a platform level and simply delivers to every app it serves.

This publication’s separate investigation into Tuned Global’s role in bringing Universal Music Group’s catalogue to the Ethiopian app Sewasew found exactly the same ambiguity: Universal’s own announcement named Sewasew as the licensee, Tuned Global’s blog described itself as the party that delivered the catalogue, and a later report of Universal “renewing” a global agreement directly with Tuned Global, naming on-record executives at both companies, turned out to be the only document anywhere in that record naming an actual signatory opposite Universal. Nobody has produced the equivalent document for WAW MUZIK. Whether WAW MUZIK is a direct Universal, Believe, Idol or Keyzit licensee in its own right, or whether it is simply one of several consumer apps riding on licences Tuned Global holds itself, is not established by anything this desk could find, for this deal or, so far, for any Tuned Global-powered African app.

What this means for artists#

For a West African artist or rights holder trying to work out where their music actually sits when it appears on an app like WAW MUZIK, the practical answer is layered. The consumer-facing brand, WAW MUZIK, is the company a listener sees and the one that gets credit in press coverage. The company actually moving the bits, and quite possibly holding the licences that let major-label and distributor content appear on the app at all, is Tuned Global, a backend vendor most listeners have never heard of and most artists will never deal with directly. The company making the subscription payable at all, through mobile money and airtime instead of a bank card, is a telco, Orange, whose own newsroom has not, as far as this desk could find, ever confirmed its side of the relationship in its own words.

That layering is not unique to WAW MUZIK. It is becoming the default shape of how streaming reaches markets where card penetration is low and telco billing does the work a credit card does elsewhere. An artist or manager negotiating for visibility on, or payment from, one of these apps should ask which of the three layers, the consumer brand, the technology vendor, or the telco, is actually the counterparty on any licence or royalty term being discussed, rather than assuming the name on the app icon is the name on the contract.

It is also worth artists and managers in Francophone West Africa knowing, plainly, that an app marketed as homegrown and West African can sit inside a French-registered holding company with a multi-year loss history, the kind of structure that is unremarkable in itself but that changes who actually has standing to negotiate, to be sued, or to wind the business up, if it ever comes to that.

What could not be established: any financial term for the Tuned Global technology arrangement or the Orange billing partnership; whether WAW MUZIK holds a direct licence with Universal Music Group, Believe, Idol or Keyzit, or receives that catalogue through a Tuned Global platform-level licence; the exact point at which Orange’s role stopped being the service’s sole telco partner; any statement from Orange’s own newsroom, in France or Cote d’Ivoire, about this relationship; and WAW MUZIK’s current subscriber numbers, operating status, or whether the Tuned Global partnership documented here remains in place as of this writing.

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